Roofing Scams in Texas You Should Avoid (22 Most Common Red Flags)

So you’re getting your roof replaced, and you’ve heard a lot about roofing scams in Texas. But what are the red flags to watch out for?

We’ve compiled a list of some of the most common ones so that you can avoid getting scammed on your new roof.

What is considered a roofing scam?

In its most basic form, a roofing scam refers to any fraudulent or deceptive behavior by individuals or businesses involved in the roofing industry.

These scams aim to defraud homeowners or property owners by offering unnecessary or substandard roofing services, exploiting their trust and financial resources.

The specific tactics employed by scammers can vary, but the end goal is typically to extract money from unsuspecting victims while providing little or no valuable roofing work in return.

Common roofing red flags to watch out for in Texas

1. Uninsured contractors

Verify that any roofing contractor you consider hiring has proper insurance coverage. This includes liability insurance and worker’s compensation insurance. Request proof of insurance and ensure it is valid and up-to-date.

2. Door-to-door solicitation

Be cautious of contractors who show up uninvited at your doorstep, offering their roofing services. Reputable contractors typically rely on referrals or advertising rather than aggressive door-to-door sales tactics.

3. Storm Chasers

After severe weather events, some contractors, known as “storm chasers,” may travel to affected areas and target homeowners in need of roof repairs. Exercise caution when dealing with contractors who appear suddenly or are not local to your area. Research their reputation and credentials before proceeding.

4. Unnecessary roof repairs

Be skeptical if a contractor claims that your roof requires extensive repairs or a complete replacement without providing a thorough and legitimate assessment. Seek multiple opinions and estimates to ensure the proposed work is necessary.

5. Shoddy workmanship

Poor-quality workmanship can lead to future roofing issues and costly repairs. Look for signs of sloppy work such as improperly aligned shingles, visible gaps or cracks, inconsistent patterns, or improper flashing installation. Request references and inspect their previous work if possible.

6. Unfair prices

If a contractor provides an estimate that seems unusually low or too good to be true, it could be a red flag. Extremely low prices may indicate the use of inferior materials, substandard workmanship, or potential hidden costs that may arise later. Be wary of contractors who offer unreasonably low prices or present fee structures that seem too good to be true. Lowball estimates may be a sign of shoddy workmanship or a scam.

7. Unfulfilled services

Be cautious if a contractor fails to deliver on promised services, such as not completing the work within the agreed-upon timeframe or leaving the project unfinished. Always have a written contract that outlines the scope of work, timeline, and payment terms to protect yourself.

8. False insurance adjustments

Some scammers may falsely claim to be insurance adjusters or offer to negotiate with insurance companies on your behalf. Be cautious of individuals who make such promises without proper authorization or documentation.

9. Unlicensed workers

Ensure that the roofing contractor and their workers are appropriately licensed to perform the required work. Unlicensed workers may lack the necessary skills and knowledge, leading to subpar results or potential legal issues.

10. Lack of credentials

Reputable roofing contractors should have proper credentials, such as licenses, certifications, and affiliations with professional organizations. Beware of contractors who cannot provide proof of their qualifications.

11. Exaggerated qualifications

Be wary of contractors who make exaggerated claims about their experience, qualifications, or certifications. Verify their credentials independently to ensure accuracy.

12. Spam email scams

Be cautious of unsolicited emails offering roofing services. Scammers may send mass emails, claiming to provide roofing assistance. Legitimate roofing professionals typically do not engage in such practices.

13. Contingency agreements

Be cautious of contractors who insist on using a contingency agreement, which involves signing over your insurance claim rights to them. This may lead to potential problems or a loss of control over the claims process.

14. Zero insurance deductibles

It is illegal for contractors to promise to cover or waive your insurance deductible. Be skeptical of anyone who offers to absorb this cost, as it is a deceptive and fraudulent practice.

15. Pressure for insurance claims

Watch out for contractors who pressure you to file an insurance claim for minor or non-existent damage. They may manipulate the situation to exploit your insurance coverage for their financial gain.

16. Third-party referral scams

Be cautious of contractors who approach you with referrals from third-party sources, such as insurance companies or public adjusters. Such referrals could be part of a scam, and it’s best to independently research and verify the contractor’s reputation.

17. Roofers as adjusters

Be cautious of roofing contractors who claim to be insurance adjusters or offer to handle the insurance claim process for you. It’s best to have a separate licensed adjuster assess the damage and handle insurance-related matters.

18. Upfront payment

Exercise caution if a contractor demands a significant upfront payment before starting the work. Legitimate contractors typically request a reasonable down payment or payment upon completion of the project.

20. Cash payment requests

Be wary if a contractor insists on cash payments or tries to dissuade you from using other payment methods. Cash transactions can be harder to track, and they may indicate an unscrupulous approach or potential tax evasion.

21. Suspiciously low costs

While affordability is important, excessively low prices compared to other estimates can be a sign of poor-quality materials or workmanship. Be cautious of quotes significantly below the average cost in your area.

22. Unprofessional behavior

Pay attention to the conduct of the contractor and their crew. Unprofessional behavior, such as aggressive sales tactics, a lack of clear communication, or disrespectful treatment, should raise concerns about their reliability and integrity.

What should I look for when hiring a roofing contractor in Texas?

Proper licensing and insurance: Verify that the roofing contractor holds the necessary licenses required by the state of Texas. Additionally, they should have both liability insurance and worker’s compensation insurance to protect you from any liability in case of accidents or property damage during the project. Request proof of insurance and ensure it is valid and up-to-date.

Local reputation and experience: Choose a roofing contractor with a solid reputation and a local presence in Texas. Look for established companies with a history of successful roofing projects in your area. Local contractors are more likely to be familiar with regional building codes, weather conditions, and best practices for roofing in Texas.
Written estimates and contracts: Obtain written estimates from multiple contractors. A detailed estimate should outline the scope of work, materials to be used, project timeline, and costs. Review contracts carefully before signing, ensuring that all terms and conditions are clearly stated and agreed upon by both parties.
References and portfolios: Ask for references from past clients and take the time to contact them. Inquire about the quality of work, professionalism, adherence to schedules, and overall satisfaction. Additionally, ask the contractor for a portfolio of completed roofing projects to assess the quality of their workmanship.

Manufacturer certifications: Check if the roofing contractor has certifications from manufacturers of roofing materials. Certifications indicate that the contractor has received specialized training and can offer extended warranties on the products they install.
Professional affiliations: Look for contractors who are members of reputable professional associations, such as the National Roofing Contractors Association (NRCA) or the Roofing Contractors Association of Texas (RCAT). Affiliation with these organizations demonstrates a commitment to industry standards and ongoing education.
Warranty and after-sales service: Enquire about the contractor’s warranty for both materials and workmanship. A reliable contractor should stand behind their work and offer a warranty that covers potential issues that may arise after the project is completed. Clarify what post-project support and maintenance services are included.

Communication and professionalism: Evaluate the contractor’s communication skills and professionalism. They should be responsive, transparent, and willing to address any concerns or questions you may have. A professional contractor will also provide a clear project timeline and keep you informed throughout the roofing process.
Avoid door-to-door solicitation: Be cautious of contractors who approach you unsolicited at your doorstep. Reputable contractors rely on referrals, online presence, or advertising to generate business rather than resorting to aggressive sales tactics.

How can I verify the legitimacy of a contractor?

Check licensing and credentials: Contact the appropriate licensing authority in Texas to verify the contractor’s license status. In Texas, you can check with the Texas Department of Licensing and Regulation (TDLR). Additionally, confirm if the contractor holds any certifications from reputable manufacturers or professional associations.

Request proof of insurance: Ask the contractor to provide proof of insurance, including liability insurance and worker’s compensation insurance. Contact the insurance provider directly to ensure the coverage is valid and up-to-date.
Seek references and reviews: Request references from the contractor and reach out to past clients. Ask about their experience with the contractor, the quality of work, adherence to schedules, and overall satisfaction. You can also check online reviews and ratings on platforms such as Google, Yelp, or the Better Business Bureau (BBB).
Research their reputation: Conduct online research to gather information about the contractor. Look for any negative reviews, complaints, or legal issues. Check their website, social media presence, and online portfolio to assess their professionalism and the quality of their work.

Contact local trade organizations: Reach out to local trade organizations, such as the Roofing Contractors Association of Texas (RCAT), to verify the contractor’s membership and inquire if there have been any complaints against them.
Get multiple estimates: Obtain estimates from multiple contractors and compare them. Significant variations in pricing or approaches to the project may indicate inconsistencies or potential issues. Be cautious of extremely low estimates that seem too good to be true.
Check their physical address and phone number: Visit the contractor’s physical address to ensure it is a legitimate office or place of business. Verify their phone number and confirm that it is not associated with any suspicious activities.

Trust your instincts: If something feels off or if the contractor exhibits unprofessional behavior, trust your instincts. Reputable contractors should be transparent, communicative, and responsive to your questions and concerns.

Who regulates roofing companies in Texas?

The Texas Department of Licensing and Regulation (TDLR) oversees roofing companies in Texas. The TDLR is responsible for overseeing and regulating various industries, including roofing contractors, to ensure compliance with state laws and regulations.

The TDLR issues licenses to roofing contractors and establishes standards for their qualifications, conduct, and safety practices.

Contractors must meet specific criteria and requirements to obtain and maintain their licenses. The department also investigates complaints against contractors and takes disciplinary action when necessary.

To verify the licensing status of a roofing contractor in Texas or to file a complaint, you can visit the TDLR website (www.tdlr.texas.gov) or contact their offices directly.

The TDLR provides a searchable online database where you can check the licensing status of a contractor and view any disciplinary actions or complaints filed against them.

It’s always advisable to hire licensed roofing contractors in Texas to ensure they meet the state’s requirements and adhere to professional standards.

Checking with the TDLR can help you confirm a contractor’s legitimacy and ensure they are in good standing with the regulatory authority.

What are the laws regarding subcontractors in Texas?

General contractor responsibility: The general contractor is responsible for ensuring that the subcontractors they hire are properly licensed and insured. They are also responsible for the subcontractors’ compliance with applicable laws and regulations.

Licensing: Subcontractors in Texas are typically required to hold the appropriate licenses for their specific trade or specialty. Licensing requirements may vary depending on the type of work being performed. For example, electrical, plumbing, and HVAC subcontractors often require separate licenses.
Insurance requirements: Subcontractors are generally required to carry liability insurance and worker’s compensation insurance. This is to protect the subcontractor, the general contractor, and the property owner from potential liability in case of accidents or property damage.
Contractual agreements: Contracts between general contractors and subcontractors should outline the scope of work, payment terms, timelines, and other relevant details. It’s essential to have written agreements that clearly define the responsibilities and obligations of each party.

Payment practices: General contractors must adhere to prompt payment laws in Texas, which specify timeframes for payment to subcontractors. If a general contractor receives payment from the property owner, they are required to pay subcontractors within a specific period.
Mechanic’s liens: Subcontractors in Texas have the right to file a mechanic’s lien against a property if they are not paid for their work. This allows them to claim a legal interest in the property as collateral for the unpaid amount.

How to avoid roofing scams

1. Check insurance deductibles

Be cautious of contractors who offer to cover or waive your insurance deductible. Such practices are often illegal and may indicate fraudulent intentions.

2. Avoid big up-front payments

Be wary of contractors who demand large upfront payments before starting the work. Reputable contractors typically request a reasonable down payment or payment upon completion of the project.

3. Read the fine print

Thoroughly review any contracts or agreements before signing. Pay attention to the terms and conditions, payment schedules, warranty details, and any clauses that seem unfavorable or unclear.

4. Refuse door-to-door inspectors

Be cautious of unsolicited offers from door-to-door inspectors or contractors. Reputable roofing professionals rely on referrals or advertising rather than aggressive sales tactics.

5. Check online reviews

Research the contractor online and read reviews from previous customers. Pay attention to both positive and negative feedback to get a balanced view of their reputation and reliability.

6. Request contractor references

Ask the contractor for references from past clients and contact them to inquire about their experience. This can provide valuable insights into the contractor’s workmanship, professionalism, and customer service.

7. Conduct adequate research

Take the time to research the contractor’s background, credentials, and licensing status. Verify their insurance coverage and check if they have any history of complaints or legal issues.

8. Avoid hasty hiring decisions

Take your time to evaluate multiple contractors and obtain multiple estimates. Beware of high-pressure sales tactics that urge you to make a quick decision. A reputable contractor will understand and respect your need for thorough research.

How can I find a reliable roofing contractor in Texas?

Referrals: Ask friends, family, neighbors, or colleagues who have recently had their roofs repaired or replaced for recommendations. Personal referrals can provide valuable insights and first-hand experiences with roofing contractors.
Online directories: Utilize online directories that specialize in connecting homeowners with reliable contractors, like bighomeprojects.com. Visit our website and search for roofing contractors in Texas. Read reviews, check ratings, and compare contractors based on their profiles and services.

Local trade associations: Contact local trade associations such as the Roofing Contractors Association of Texas (RCAT). They often have directories of their members who are reputable and adhere to industry standards. Membership in a professional association can indicate a commitment to professionalism and quality workmanship.
Online reviews and ratings: Check reputable review websites such as Google, Yelp, or Angie’s List to read customer reviews and ratings of roofing contractors in your area. Consider both positive and negative feedback to get a comprehensive understanding of their reputation.
Better Business Bureau (BBB): Visit the BBB website and search for roofing contractors in your area. The BBB provides ratings, reviews, and accreditation information, which can help you assess the reliability and trustworthiness of contractors.

Contractor licensing databases: Check the Texas Department of Licensing and Regulation (TDLR) website to verify the licensing status of roofing contractors. The TDLR maintains an online database where you can search for licensed contractors and review any disciplinary actions or complaints filed against them.
Insurance provider recommendations: Contact your homeowner’s insurance provider and ask for a list of roofing contractors they recommend or work with. Insurance companies often have partnerships with reputable contractors.
Multiple estimates: Obtain estimates from multiple roofing contractors. This will allow you to compare prices, evaluate their proposed scope of work, and assess their professionalism and responsiveness. Be cautious of significantly low or high estimates that deviate from the average.

What should I do if I suspect a roofing scam?

Gather information: Compile all relevant information related to the suspected scam. This includes contracts, invoices, correspondence, and any evidence of fraudulent activities. Take notes on any conversations or interactions you’ve had with the contractor.
Cease further payments: If you have already made payments to the contractor but suspect fraud, stop making any additional payments until the issue is resolved. This will help prevent further financial losses.
Document everything: Keep a detailed record of all communication and interactions with the contractor. This documentation will be crucial when reporting the scam and seeking assistance.

Contact local authorities: Report the suspected scam to your local law enforcement agency. Provide them with all the information you have gathered and follow their guidance on how to proceed. They may refer you to other agencies or provide you with resources to address the situation.
File a complaint: Submit a complaint to the appropriate regulatory body that oversees roofing contractors in your area. In Texas, you can contact the Texas Department of Licensing and Regulation (TDLR) and provide them with the details of the suspected scam. They will investigate the matter and take appropriate action.
Notify consumer protection agencies: Report the scam to consumer protection agencies, such as the Attorney General’s office or the Better Business Bureau (BBB). These organizations can provide guidance, support, and potentially take legal action against fraudulent contractors.

Warn others: Share your experience and raise awareness about the suspected scam. Consider posting reviews or warnings on online platforms, social media, or local community groups to alert others and prevent them from falling victim to the same scam.
Seek legal advice: If you have suffered financial losses or damages as a result of the scam, consult with a lawyer who specializes in consumer protection or contract law. They can advise you on your legal rights and potential recourse and help you navigate the situation.

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